Privacy Policy

1. Who We Are

OptivizePro (“we,” “our,” or “us”) operates the website https://optivizepro.com and provides done-for-you AI automation services for small businesses. Our principal place of business is in South Carolina, United States.

Questions about this policy may be directed to: travis@optivizepro.com

2. Information We Collect

We collect information you voluntarily provide and information generated by your use of our services.

Information you provide

• Contact details — name, email address, phone number, business name
• Communication preferences — whether you opt in to SMS or email communications
• Business information — details about your workflows, goals, and automation needs shared during onboarding or discovery calls

Information collected automatically

• IP address and general location
• Browser type, device type, and operating system
• Pages visited, referral source, and time spent on site
• Cookie and analytics identifiers (see Section 7)

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and schedule discovery calls
• Deliver and support our automation services
• Send transactional messages (appointment confirmations, onboarding steps)
• Send marketing communications you have opted into, including SMS messages
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties for their own marketing purposes.

4. SMS / Text Messaging Program

By providing your mobile phone number and opting in, you expressly consent to receive recurring automated text messages from OptivizePro at the number provided, including appointment reminders, follow-ups, and promotional messages related to our services.

• Message frequency: Varies based on your inquiry or service engagement — typically 2–6 messages per month.
• Message & data rates may apply. Contact your wireless carrier for details.
• To opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages will be sent.
• For help: Reply HELP or email travis@optivizepro.com.
• Consent to receive SMS is not a condition of purchasing any service.
• SMS infrastructure is provided by GoHighLevel / LeadConnector. Your phone number will be shared with this provider solely to deliver messages on our behalf.

5. How We Share Your Information

We share your information only in the following circumstances:

• Service providers — companies that help us operate our business (CRM, SMS delivery, scheduling, analytics). They are contractually prohibited from using your data for their own purposes.
• Legal requirements — when required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically no longer than 3 years after our last interaction. You may request deletion at any time (see Section 8).

7. Cookies and Tracking

We use cookies and similar technologies to analyze site traffic and improve user experience. You may disable cookies in your browser settings; some site features may not function correctly if you do. We use Google Analytics for aggregated, anonymized traffic analysis.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access a copy of personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw SMS consent by replying STOP

To exercise these rights, email travis@optivizepro.com. We will respond within 30 days.

9. Security

We implement industry-standard technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Children's Privacy

Our services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy periodically. The effective date at the top of this page will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

OptivizePro
1006 Bishop Rd, Hanahan SC 29410
travis@optivizepro.com
843-548-3900